Upgrades
If you're already an O2 customer and want to upgrade your handset, just call O2 or visit your local O2 store and get the same offers as new customers.
Pay Monthly customers
You're able to upgrade your handset when you're in the last month of your contract. Or, if you are happy with your existing handset you could switch to one of our simplicity tariffs.
Pay & Go customers
When you upgrade your handset we'll give you 10% of the value of your top-ups as call time worth up to £200 or up to £100 (5%) discount off the price of the handset*.
Call us free:
O2 Mobile: 800 1313136
Landline: 0800 1313136
Call 2550 free from your O2 mobile
*Based on your top-ups over the last 18 months or since you last upgraded (whichever is sooner). 10% of your top-ups back awarded if you choose the calltime reward and 5% of your top-ups back if you prefer a handset discount. Maximum reward is £200. Terms apply.
