O2

O2 Mobile Broadband Consumer Tariff Terms (without Laptop)

General

  1. O2 Mobile Broadband allowance includes:
    1. A set amount of data via use of O2 UK's Edge/GPRS/3G/HSDPA networks; and
    2. unlimited Wi-Fi via The Cloud's UK Wireless LAN network, (subject to excessive usage policy) for personal internet use via your modem or data card. Applies to use in the UK only. All usage must be for your private, personal and non-commercial purposes.
  2. You may not use your SIM Card:
    1. in, or connected to, any other device excluding modems/data cards;
    2. to allow the continuous streaming of any audio / video content, enable Voice over Internet (Voip), P2P or file sharing; or
    3. in such a way that adversely impacts the service to other O2 customers or Cloud customers.

    If O2 reasonably suspects you are not acting in accordance with this policy O2 reserves the right to impose network protection controls which may reduce your speed of transmission, remove O2 Mobile Broadband or Wi-Fi from your account or disconnect your tariff at any time, having attempted to contact you first.

  3. Use of O2 Mobile Broadband is subject to a compatible laptop. Minimum system requirements are Windows XP (Service Pack 1-3 (32 Bit)), Vista (32 Bit) or MAC OS X (10.4.7+).
  4. Access to O2 Mobile Broadband is subject to network coverage.
  5. Connection speeds are subject to various factors including network coverage and signal strength and therefore we cannot guarantee that your connection will reach any specific speeds.
  6. All prices shown include VAT. Prices are correct at time of publication but are subject to change.
  7. O2 reserves the right to change or vary the O2 Mobile Broadband service from time to time.
  8. These terms incorporate the O2 Privacy Policy, a copy of which is available at o2.co.uk.

O2 Mobile Broadband Pay Monthly

  1. To order O2 Mobile Broadband Pay Monthly you must be resident in the UK and aged 18 or above.
  2. Connection to O2 Mobile Broadband is subject to status, credit-check and agreeing to the terms of either a one month or 18 minimum term O2 Pay Monthly Airtime Contract. If you cancel your agreement during the minimum term you will be required to pay the outstanding monthly charges for the remainder of your minimum term.
  3. If you connect to a one month minimum term contract you may provide written notice that you wish to end your O2 Mobile Broadband contract at any time and this will be effective 30 days after we receive your notice. You will be required to pay the applicable monthly charge for your O2 Mobile Broadband tariff until the end of this 30 day notice period.
  4. If we increase the monthly price of your O2 Mobile Broadband contract we will provide 30 days advance written notice of the change. In these circumstances if you have an 18 or 24 month minimum term O2 Mobile Broadband contract you may end your O2 Mobile Broadband contract with us provided you give us a minimum of 30 days written notice and provided you notify us within one month of our telling you about the price changes. Any existing O2 Pay Monthly Mobile airtime contract you have with us will not be affected.
  5. You may not switch your mobile broadband tariff to another mobile broadband tariff during your minimum term unless we agree otherwise. This clause supersedes any contradictory term in the O2 Pay Monthly airtime agreement. Please contact us via customer services is you wish to discuss changing your mobile broadband tariff.
  6. A maximum of 4 O2 Mobile Broadband connections is allowed per person.
  7. If applicable, O2 Mobile Broadband upgrades are not available until the end of any existing minimum term contract and are subject to signing a new minimum term contract.
  8. You can monitor your data usage through the Connection Manager software. Data usage can be displayed by calendar month that may not match your billing period so it should be used for guidance only.
  9. Unused data cannot be carried forward one month to the next on any tariffs. Existing customers transferring tariffs will lose any accrued rollover allowance. Data usage is measured in kilobytes (KB). 1MB = 1024 Kilobytes (KB), 1024 MB = 1 Gigabyte (GB).
  10. Any data used above your monthly bundle allowance will be charged at 2.4p per MB. You are liable for all data used in excess of your monthly inclusive allowance if you have a Pay Monthly airtime contract.
  11. You must provide a current email address and any other information that we reasonably request from you to maintain your account and you must ensure that this information is valid, up to date and accurate. You must tell us immediately if you become aware of any improper disclosure of your security information or unauthorised use of the O2 Mobile Broadband services through your account.
  12. Text Messages sent from the Connection Manager software will be charged at our standard rate for text messages. See http://www.o2.co.uk/mobilestariffs/tariffs/paymonthly/paymonthlytariffs for SMS pricing.
  13. For customers receiving a paper bill, itemised billing is available at 99p per month. For customers taking an online tariff, itemised billing is available online at no additional charge.
  14. The prices shown do not incorporate data roaming rates. Usage whilst roaming will incur additional third party network operator's charges and these charges may be significant.
  15. General O2 Mobile Broadband terms apply to O2 Mobile Broadband Pay Monthly.

O2 Mobile Broadband Pay & Go

  1. O2 Mobile Broadband Pay & Go access is available to purchase either on a daily or monthly basis.
  2. Connection to O2 Mobile Broadband Pay & Go is subject to status and agreeing to the terms of the O2 Pay & Go Airtime Contract.
  3. Daily access provides 200MB data plus unlimited Wi-Fi through The Cloud to use within 24 hrs, and monthly access provides 2GB data plus unlimited Wi-Fi through The Cloud to use within 30 days.
  4. Your O2 Mobile Broadband access will expire:
    i) in the case of the unlimited Wi-Fi element, when the time period (one day, or 30 day) expires;
    and
    ii) in the case of the network data element, after your data allowance is used up (200MB and 2GB) if this used up before the time period expires or when the time period expires, whichever is sooner.
  5. Access can only be purchased using your credit/debit card. Payment must be made using Visa, Visa Debit, Visa Electron, Mastercard, Maestro or Solo. This clause supersedes any contradictory term in the O2 Pay & Go airtime agreement
  6. O2 Mobile Broadband access is excluded from loyalty and reward programmes including but not limited to O2 Rewards and treats.
  7. O2 Mobile Broadband Pay & Go customers can receive SMS in the Connection Manager inbox but cannot send chargeable SMS
  8. General O2 Mobile Broadband terms apply to O2 Mobile Broadband Pay & Go.

3 months free Mobile Broadband on 1GB, 3GB 18 month Mobile Broadband Tariffs

If you connect to a new 18 month minimum term Mobile Broadband Tariff, you will receive 3 months subscription free of charge.

This offer is available to new and upgrading O2 customers and upon acceptance of the specific terms and conditions set out below.

  1. Eligible tariffs are: 1GB, 3GB Mobile Broadband Tariffs on 18 months contract;
  2. If you meet the above criteria, O2 will credit your account with 3 months of your standard monthly subscription charges for the relevant mobile broadband package you are on at the time of calculation.
  3. The 3 months of free Mobile Broadband will appear as a credit on your third bill. The credit will be applied and will be used against any debit (including any data charges above your monthly bundle, data roaming charges or chargeable text messages from Connection Manager) on the account either at the time of the credit or in the following months.
  4. O2 Mobile Broadband tariffs taken with a Laptop are not eligible for this promotion.
  5. No cash alternatives are available. This offer is not available in conjunction with any other promotional offer.
  6. The Promotional Terms are in addition to O2's standard mobile broadband terms and conditions (the “Terms”) for the Services, and terms which are not defined in the Promotional Terms will have the meaning set out in the Terms.
  7. O2 reserves the right to change these Promotional Terms, at any time, by notifying customers on our website that the changes have been posted on our website.