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Changing your data settings

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Changing your data settings
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Want to get an iPhone? If you’re on O2 Pay & Go, or on O2 Pay Monthly (but not an iPhone tariff), read on.

 

If you’re on Pay & Go and have the iPhone OS 3.0 software, you’ll need to change your iPhone’s APN (data) settings. This will get the internet and picture messaging working.

If you’re on Pay Monthly but don’t have the iPhone Bolt On or a specific iPhone tariff, you won’t be able to use your iPhone properly until you change the settings.

Pay & Go
To change your data settings:

  1. From the main screen of your iPhone, tap Settings > General > Network
  2. Tap ‘Cellular Data Network’.
  3. Under ‘Cellular Data’, tap APN and change ‘idata.o2.co.uk’ to ‘payandgo.o2.co.uk’ (‘o2’ needs to be written with a letter ‘o’, not a zero). You don’t need to change your username and password.
  4. Ignore the APN box under ‘Visual Voicemail’ – it’s not available on Pay & Go.
  5. Under MMS, tap APN and change ‘idata.o2.co.uk’ to ‘payandgo.o2.co.uk’ (‘o2’ needs to be written with a letter ‘o’, not a zero). You don’t need to change your username and password.
  6. Turn your iPhone off and on again.
  7. If you’re using your iPhone sim for the first time, you’ll need to top up at least £10.

Pay Monthly
To change your data settings:

  1. From the main screen of your iPhone, tap Settings > General > Network
  2. Tap ‘Cellular Data Network’.
  3. Under ‘Cellular Data’, tap APN and change ‘idata.o2.co.uk’ to ‘mobile.o2.co.uk’ (‘o2’ needs to be written with a letter ‘o’, not a zero). You don’t need to change your username and password.
  4. Ignore the APN box under ‘Visual Voicemail’ – it’s not available if you don’t have an iPhone Pay Monthly tariff.
  5. Under MMS, tap APN and change ‘idata.o2.co.uk’ to ‘wap.o2.co.uk’ (‘o2’ needs to be written with a letter ‘o’, not a zero). You don’t need to change your username and password.
  6. Turn your iPhone off and on again.

See our step-by-step demo on how to change your settings.

To use all of iPhone’s features, you might be able to upgrade to one of our iPhone tariffs:

  • iPhone Pay Monthly
    Switch your 18 or 24-month contract to an iPhone one.
    Choose a tariff, and then fill in this form.
  • Business
    Add the iPhone Bolt On to your tariff. It’ll be up and running within 24 hours.
  • Corporate
    Add the iPhone Bolt On. Just get in touch with your O2 Account Manager or our Customer Service team and they’ll sort it out for you.

 
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